Customer questions reach your support team together with the order details, so nobody has to ask twice.
Which providers do we work with?
Helpdesk
Zendesk · Freshdesk
Email, form and chat requests in one inbox, with order details attached automatically.
Live chat
Intercom · Tawk.to · Jivochat
Live chat on your site, canned responses and an out-of-hours message form.
What we do
- Chat widget setup that respects cookie consent
- Recognising logged-in customers
- Order and shipping status visible on the support screen
- WhatsApp and email channels connected to the same inbox
Things to watch out for
- Chat widgets can slow pages down; load them lazily.
- List the personal data you collect in your privacy notice.
Which platform?
We work with Shopify, ikas, Ticimax, T-Soft, IdeaSoft, Shopier, WooCommerce, Magento (Adobe Commerce), OpenCart, PrestaShop and custom-built stores. If your platform has a ready-made plugin or app, we install and configure it properly; if not, we build a custom integration on the provider’s API.
How we work
- Intro call (free): we learn about your platform and the systems you want to connect.
- Quote: we send scope, timeline and price in writing.
- Build: we set up the integration in a test environment for your approval.
- Go-live and support: we launch it and stay with you afterwards.
Related integrations
SMS, email and notifications
Netgsm, İleti Merkezi, SendGrid, Amazon SES, Klaviyo, Insider, WhatsApp Business API.
Reviews and loyalty
Yotpo, Trustpilot, Şikayetvar.
Identity and verification
Sign in with Google/Apple/Facebook, Turkish ID verification, address APIs.
Which system do you want to connect?
Tell us your platform and the providers you want to connect; we will clarify the requirements and get back to you within 24 hours.